Definitions

For the purpose of these Terms and Conditions, "Client" refers to any real estate agent, broker, or representative of a brokerage who has booked a service with Hanna Media Co. "Photographer" refers to any individual or entity representing Hanna Media Co. who is engaged in capturing and processing photos for the Client.

Scheduling and Contact Information

Clients should request photography appointments via text/email or through our online scheduler. We will confirm the date, time, and location of the shoot within 24 hours of the request. Once both parties have acknowledged the date and time of the appointment, the appointment will be considered “booked”. We primarily operate in the

Austin Area

. For listings outside our service area, please text

512-508-8177

with the listing’s address for availability. Listings outside the

Austin Area

require a package/bundled service.

At the Shoot

The Client or an authorized representative must be present at the shoot to approve the Photographer’s interpretation of the project. If no representative is present, the Photographer’s interpretation will be deemed acceptable. The property must be staged and cleaned prior to the shoot, as

properties will be shot "As Is".

Any post-production requests for item removal will incur additional charges. To make sure the listing is photo-ready, please have the homeowners visit our preparation guide on our website www.hannamediaco.com/preparation guide.

After the Shoot

Images will be digitally retouched and delivered within 24 hours after the photoshoot, unless otherwise specified. All images will be available in both High Resolution and MLS Resolution. Coming back to re-shoot is subject to an additional charge.

Cancellation and No-Show Policy

Cancellations or rescheduling must occur

at least 24 hours prior

to the shoot. Any shoot canceled within 24 hours of a booked appointment is subject to a

$50

Cancellation Fee. Cancellation within the hour or at the photoshoot incurs a

$100

fee.

Rights and Usage

Hanna Media Co., retains copyright ownership of all images produced. The Client is granted a non-exclusive, non-transferable license to use the images for marketing the property and self-promotion. The license also extends to the Client’s parent company for the sole purpose of marketing the specific property photographed. Any third-party use of the images is strictly prohibited unless approved in writing and licensed by Hanna Media Co.